Shipping & Returns
Ground Shipping: We offer free ground shipping in the continental United States on all orders over $150. Please allow 3–8 business days for arrival.
Shipping times are approximate. Orders are processed Monday through Friday, excluding holidays. We are not responsible for any unanticipated delays. If your order is taking longer or is no longer in stock, we will notify you via email. We do not ship to P.O. Boxes or APO/FPO addresses.
For international orders we offer free standard shipping on all orders over $150. Please allow 7-21 business days for arrival. Faster options are available during checkout at the expense of the customer. We cannot control delays due to customs issues.
The customer will be responsible for all taxes, tariffs, and duties on international shipments. TheOne08 cannot refund any import fees on international returns.
TheOne08 stands by the quality of our products. All items may be returned within 30 days of the receipt for a full refund. Please email email@example.com and provide the billing name or order number to receive your free return label.
Items that show signs of wear or damage are not eligible for return or refund. Signs of wear include breaking in the original structure of the item.
Once a return label is processed, you have 7 days from receipt of label to mail the return. We cannot assume responsibility if the items are lost or stolen. We reserve the right to refuse the return of any items if they do not meet the above requirements.
All successfully returned items will be credited to the original payment method used to originally purchase the items. The original shipping charges will not be refunded. Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers this will show on your account as soon as your refund is processed.
Please email us at firstname.lastname@example.org if you have any questions.